Privacy Policy
Last updated: Aug 21, 2025 9:39 PM
We value your privacy very highly. Please read this Privacy Policy carefully before using the http://smartfrog.group Website (the "Website") operated by Smartfrog & Canary Holdings Inc., d/b/a Smartfrog Group, a(n) Limited Liability Company formed in Delaware, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, how we use it, what happens if we don't have it, and the legal basis for processing this information
We collect any and all information that you enter on this Website. We collect the following information about you:
| Category of information | Specific piece of information | Legal basis for processing this information | How we use this information | What happens if we don't have this information |
|---|
| Identifying information | Name | - The user has provided consent to the processing of their information;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
| - Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
| - Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
|
| Identifying information | Postal / Shipping address | - The user has provided consent to the processing of their information;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
| - Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
| - Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
|
| Identifying information | Phone number | - The user has provided consent to the processing of their information;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
| - Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
| - Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
|
| Identifying information | IP address | - The user has provided consent to the processing of their information;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
| - Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
| - Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
|
| Identifying information | Email address | - The user has provided consent to the processing of their information;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
| - Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
| - Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
|
With whom we share your personal information
We share the following personal information with the following categories of third parties:
| Category of personal information shared | Specific piece of personal information shared | Categories of third parties with whom personal information is/was shared |
|---|
| Identifying information | Name | - Customer management systems;
- Email marketing vendors;
- Email service providers;
- Hosting providers;
- Parties that need to operate the website.
|
| Identifying information | Postal / Shipping address | - Customer management systems;
- Email marketing vendors;
- Email service providers;
- Hosting providers;
- Parties that need to operate the website.
|
| Identifying information | Phone number | - Customer management systems;
- Email marketing vendors;
- Email service providers;
- Hosting providers;
- Parties that need to operate the website.
|
| Identifying information | IP address | - Customer management systems;
- Email marketing vendors;
- Email service providers;
- Hosting providers;
- Parties that need to operate the website.
|
| Identifying information | Email address | - Customer management systems;
- Email marketing vendors;
- Email service providers;
- Hosting providers;
- Parties that need to operate the website.
|
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information retention
We retain all of the information that we collect until we no longer need the information for its intended purpose or you ask us to delete it.
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at legal@smartfrog.group.
Your rights
All visitors or users of this website have the following rights with regard to their personal information:
- The right to access the personal information that we have collected about you.
- The right to request that we delete all or some of the personal information that we have collected on you.
- The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
- The right to request that we amend any of the information that we have collected about you.
- The right to withdraw your consent to the processing of your data.
- The right to request that we restrict the processing of your data.
- The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
- The right to stop receiving unwanted direct marketing.
- The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Smartfrog & Canary Holdings, Inc.
Privacy Officer
legal@smartfrog.group
103 Foulk Road, Suite 202, Wilmington, Delaware, 19803
USA
We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.
Location of data processing
All data processing activities undertaken by us take place in United States.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Transferring data
We plan to transfer data to United States.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Questions
If you have any questions about this Privacy Policy, please contact us at legal@smartfrog.group.